Sales
Quote and order status without chasing the plant
Sales teams answer customer questions from live order, production and shipment data instead of waiting on a plant email.
“Which customer orders are going to miss their promised date this week?”
Where it hurts today
- Promise dates live in ERP, reality lives on the floor
- Every status update costs three emails and a day
- Customers hear about a delay after it happened
What changes
- Same-day answers on order status
- Fewer expedite surprises
- Delay warnings before the customer calls
How it runs
The same four beats as everything else on this site, applied to one function. Nothing here is a separate module — it is one Flow reading the systems below and one Dashboard on top of it.
- 01
Connect
Link ERP orders and execution progress from the shop floor.
- 02
Answer
One view of every open order against its promised date.
- 03
Notify
Alert the account owner the moment an order slips.
- 04
Act
Push a revised date back to the system that owns it.
Typically reads
Siemens Opcenter Execution Core Microsoft SQL Server OData File Upload
Plus any system with a REST, OData or SOAP API — see every Connection .
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